By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Housing CoordinatorFULL TIME REMOTE POSITION
SCHEDULE: Monday- Friday 9am-6pm EST
PRIMARY PURPOSE: To provide carrier support by assisting payments department and management with identifying carrier issues/concerns. Acts as the liaison between carriers and Property Repair Solutions internal payment team to research, review and resolve issues for carrier related requests.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Communicates and coordinates resolution to all relevant parties.Assist payment team and other participants with following procedures and practices to avoid future question or delays in funding processWorks with contractors to provide accurate documentation required by carriers in an effort to improve and expedite funding process.Researches and addresses IT issues affecting Carrier funding process.Interacts frequently with various departments within the organization, as well as carrier adjusters, carrier supervisors and outside contractors. Maintains effective relationships with insurance carriers as well as across multiple lines of business and assists with reporting needs.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.Supports the organization's quality program(s).Travels as required.QUALIFICATIONS
Education & Licensing
Bachelor's degree or equivalent from an accredited college or university preferred.
Experience
Four (4) years of experience in claims processing or related business experience, or equivalent combination of education and experience required. Insurance or finance industry experience preferred.
Skills & Knowledge
Working knowledge of billing and reconciliation systems, claim systems, financial services, and insurance productsExcellent oral and written communication, including presentation skillsPC literate, including Microsoft Office productsExcellent analytical and interpretive skills, including efficient use of MS ExcelExcellent problem solving and resolution skillsStrong organizational skillsAbility to maintain confidentialityAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.