At Hyatt, we believe our guests choose us because of our people. Our colleagues create exceptional experiences through genuine care, thoughtful service, and a commitment to excellence. As Housekeeping Supervisor, you will play a pivotal role in delivering a world-class wellness experience while leading a high-performing team that embodies Hyatt’s purpose of care.
· Supervise daily activities of the housekeeping attendants
· Establish and inform staff on hygiene standards.
· Able to resolve any issues that occur on the job
· Allocates room to housekeeping attendants according to the system implemented in the hotel
· Check and monitor guest rooms and common areas
· Inspect guest rooms properly before releasing the rooms for occupancy.
· Ensuring all discrepancies are reported in a timely manner
· Monitor inventory of cleaning supplies and ordering stock as needed.
· Provide support to Managers in assigning work tasks and duties of housekeeping attendants.
· Communicate with all team members in a respectful way.
· Ensure records of daily assignments are completed.
· Clean, maintain and store cleaning equipment
· Document and report issues arise during the shift to the Housekeeping Manager.
· Supports the implementation of Hyatt Brand Standards, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
· Attends and contributes to all training sessions and meetings as required.
· Ensures high standards of personal presentation and grooming.
· Respond to changes in the housekeeping function as required by the industry, company and hotel.
· Carries out any other reasonable duties and responsibilities as assigned.
At Hyatt, we believe our guests choose us because of our people. Our colleagues create exceptional experiences through genuine care, thoughtful service, and a commitment to excellence. As Housekeeping Supervisor, you will play a pivotal role in delivering a world-class wellness experience while leading a high-performing team that embodies Hyatt’s purpose of care.
· Supervise daily activities of the housekeeping attendants
· Establish and inform staff on hygiene standards.
· Able to resolve any issues that occur on the job
· Allocates room to housekeeping attendants according to the system implemented in the hotel
· Check and monitor guest rooms and common areas
· Inspect guest rooms properly before releasing the rooms for occupancy.
· Ensuring all discrepancies are reported in a timely manner
· Monitor inventory of cleaning supplies and ordering stock as needed.
· Provide support to Managers in assigning work tasks and duties of housekeeping attendants.
· Communicate with all team members in a respectful way.
· Ensure records of daily assignments are completed.
· Clean, maintain and store cleaning equipment
· Document and report issues arise during the shift to the Housekeeping Manager.
· Supports the implementation of Hyatt Brand Standards, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
· Attends and contributes to all training sessions and meetings as required.
· Ensures high standards of personal presentation and grooming.
· Respond to changes in the housekeeping function as required by the industry, company and hotel.
· Carries out any other reasonable duties and responsibilities as assigned.
· Certification in related field preferred.
· 2-4 years of progressive housekeeping hotel experience
· Excellent communication, problem-solving, and interpersonal skills.
· Ability to operate in a fast-paced, dynamic environment.
· Previous experience with international hospitality brands preferred.
· Certification in related field preferred.
· 2-4 years of progressive housekeeping hotel experience
· Excellent communication, problem-solving, and interpersonal skills.
· Ability to operate in a fast-paced, dynamic environment.
· Previous experience with international hospitality brands preferred.