Full Time Job Location
Cairo, Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Company description
The Mu00f6venpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job description Supervise and train housekeeping staff, including assigning tasks, providing guidance, and monitoring performance. Create and maintain work schedules, ensuring adequate staffing levels to meet operational needs. Conduct regular team meetings to communicate updates, address concerns, and foster a positive work environment. Resolve staff conflicts and address performance issues in a timely and professional manner. Motivate and encourage team members to achieve high standards of cleanliness and efficiency. Inspect assigned areas to ensure cleanliness and adherence to established standards. Monitor and maintain inventory of cleaning supplies and equipment, placing orders as needed. Ensure proper use and maintenance of cleaning equipment. Address and resolve guest complaints regarding housekeeping services. Maintain knowledge of and enforce safety and sanitation procedures. Maintain accurate records of work performed, inventory, and staff schedules. Prepare and submit reports on housekeeping activities and performance. Assist in the development and implementation of housekeeping policies and procedures. Manage budgets related to housekeeping supplies and equipment. Perform regular inspections of rooms and common areas. Ensure that customer service is a high priority for all members of the housekeeping staff. Respond to customer requests in a timely and professional manner. Maintain a professional appearance and demeanor. Qualifications High school diploma or equivalent; associate's or bachelor's degree in hospitality management or a related field is a plus. Proven experience in housekeeping, with supervisory experience preferred. Strong knowledge of cleaning techniques, products, and equipment. Excellent organizational and time-management skills. Strong leadership and communication skills. Ability to work independently and as part of a team. Ability to handle multiple tasks and prioritize effectively. Knowledge of safety and sanitation regulations. Computer literacy. About the CompanyA caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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