The Hilton Toronto is seeking a full-time Room Attendant to join our Housekeeping department. 

Reporting to the Executive Housekeeper, this existing position is responsible for cleaning and maintaining designated areas of our 600-room hotel, and responding to guest requests in a manner that delivers outstanding service our guests have come to expect. 

Being part of the Hilton brand means joining the #1 World's Best Workplace as awarded by Great Place to Work. 

What will you be doing?

The key responsibilities you would own as a full-time Room Attendant are: 

Clean designated areas including, but not limited to: guest bedrooms, bathrooms and corridorsChange and replenish bed linen, towels and guest amenities in line with company guidelinesUndertake regular deep cleaning tasks Restock and maintain trolley on daily basis Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the GuestEnsure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working conditionBe environmentally aware and dispose of waste accordinglyGreet guests warmly and manage any guest requests in a timely and efficient mannerComply with hotel security, fire regulations and all health and safety legislationCarry out lost property proceduresAssist other departments wherever necessary and maintain good working relationshipsPerform special projects as assigned

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members to make every stay exceptional. To successfully fill this role, you should have the skills, knowledge, attitude, behaviours, and values that follow:

Positive attitudeGood communication skillsCommitted to delivering high levels of customer service Excellent grooming standardsAbility to work on their own or in teamsFlexible and reliableAble to meet the physical requirements to walk, stand, bend, lift, push, and pull throughout the shift

Bonus if you also have:

Previous hotel experienceExperience in a similar position

What will it be like to work for Hilton?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

 

What you can expect from us

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

A little about us

The Hilton Toronto is centrally located in Toronto’s financial district, right in the middle of all the great things the city has to offer. We are within walking distance from City Hall, The Toronto Eaton Centre and many venues such as Scotiabank Arena and the theatre district. The hotel is also connected to The Path, allowing quick and easy access to shopping, amenities, and Union Station.

Diversity and Inclusion

We respect the diversity and unique backgrounds, each of our employees bring to Hilton Toronto. We strive to create an inclusive and safe work environment for all of our Team Members, encouraging applications from any candidate that meet the qualifications. 

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

Availability: Full availability. Coverage throughout the week including evenings, holidays, and weekends. 

Wage: $23.19 per hour