At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Consider your next career step as Housekeeping Manager in our Hotel 5 in Madeira (Dreams Madeira Resort Spa Marina.

The Housekeeping Manager is responsible for overseeing the cleanliness, presentation, and overall upkeep of all guest rooms, public areas, and backofhouse spaces. This leadership role ensures that the hotel maintains the highest standards of hygiene, comfort, and aesthetic excellence, fully aligned with the expectations of a luxury hospitality environment.

The Executive Housekeeper manages daily operations, leads and develops the housekeeping team, controls inventory and budgets, and collaborates closely with other departments to deliver an exceptional guest experience.

This role requires strong organizational skills, attention to detail, and the ability to motivate a diverse team in a fastpaced environment.

Your main functions will be:

- Oversee daily housekeeping operations, ensuring all guest rooms, public areas, and back‑of‑house spaces meet the highest cleanliness and presentation standards.

- Develop and implement cleaning procedures, quality controls, and operational checklists.

- Conduct regular inspections of rooms and public areas, addressing deficiencies promptly- Recruit, train, and supervise entertainment staff.

- Recruit, train, schedule, and supervise housekeeping staff.

- Provide ongoing coaching, performance evaluations, and skills development.

- Ensure housekeeping services consistently exceed guest expectations.

- Respond to guest requests, preferences, and complaints with professionalism and urgency.

- Collaborate with Front Office to manage room readiness, VIP setups, and special requests.

- Manage inventory of linens, amenities, cleaning supplies, and equipment.

- Monitor usage, reduce waste, and ensure cost‑effective operations.

- Prepare and manage departmental budgets, forecasts, and procurement needs.

- Ensure compliance with hygiene, sanitation, and safety regulations.

- Coordinate with Maintenance to report and resolve technical issues.

- Work closely with Front Office, Maintenance, Laundry, and FB to ensure smooth operations.

- Support hotel‑wide events, inspections, and brand audits.

- Participate in management meetings and contribute to operational planning.

- Maintain high standards aligned with brand guidelines and luxury hospitality expectation

What you will love about us

Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth.

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Consider your next career step as Housekeeping Manager in our Hotel 5 in Madeira (Dreams Madeira Resort Spa Marina.

The Housekeeping Manager is responsible for overseeing the cleanliness, presentation, and overall upkeep of all guest rooms, public areas, and backofhouse spaces. This leadership role ensures that the hotel maintains the highest standards of hygiene, comfort, and aesthetic excellence, fully aligned with the expectations of a luxury hospitality environment.

The Executive Housekeeper manages daily operations, leads and develops the housekeeping team, controls inventory and budgets, and collaborates closely with other departments to deliver an exceptional guest experience.

This role requires strong organizational skills, attention to detail, and the ability to motivate a diverse team in a fastpaced environment.

Your main functions will be:

- Oversee daily housekeeping operations, ensuring all guest rooms, public areas, and back‑of‑house spaces meet the highest cleanliness and presentation standards.

- Develop and implement cleaning procedures, quality controls, and operational checklists.

- Conduct regular inspections of rooms and public areas, addressing deficiencies promptly- Recruit, train, and supervise entertainment staff.

- Recruit, train, schedule, and supervise housekeeping staff.

- Provide ongoing coaching, performance evaluations, and skills development.

- Ensure housekeeping services consistently exceed guest expectations.

- Respond to guest requests, preferences, and complaints with professionalism and urgency.

- Collaborate with Front Office to manage room readiness, VIP setups, and special requests.

- Manage inventory of linens, amenities, cleaning supplies, and equipment.

- Monitor usage, reduce waste, and ensure cost‑effective operations.

- Prepare and manage departmental budgets, forecasts, and procurement needs.

- Ensure compliance with hygiene, sanitation, and safety regulations.

- Coordinate with Maintenance to report and resolve technical issues.

- Work closely with Front Office, Maintenance, Laundry, and FB to ensure smooth operations.

- Support hotel‑wide events, inspections, and brand audits.

- Participate in management meetings and contribute to operational planning.

- Maintain high standards aligned with brand guidelines and luxury hospitality expectation

What you will love about us

Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth.

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

What do we expect from you?

- Previous experience as a Housekeeping Manager, Assistant Housekeeper, or similar leadership role.

- Experience in luxury hospitality or high‑volume hotel operations (strong advantage).

- Training or certification in hospitality management, housekeeping operations, or related fields (preferred).

-Fluent in English and Portuguese

- Strong knowledge of housekeeping procedures, cleaning standards, and hygiene protocols.

- Experience with PMS and housekeeping management systems (e.g., Opera, HotSOS, FCS).

- Understanding of inventory control, budgeting, and cost management.

- Familiarity with laundry operations and equipment (advantageous).

Preferred Competencies :

- Excellent leadership, team‑building, and motivational abilities.

- Strong attention to detail and commitment to quality.

- Outstanding organizational and time‑management skills.

- Ability to work under pressure and manage multiple priorities.

- Professional communication skills and guest‑focused mindset.

What do we expect from you?

- Previous experience as a Housekeeping Manager, Assistant Housekeeper, or similar leadership role.

- Experience in luxury hospitality or high‑volume hotel operations (strong advantage).

- Training or certification in hospitality management, housekeeping operations, or related fields (preferred).

-Fluent in English and Portuguese

- Strong knowledge of housekeeping procedures, cleaning standards, and hygiene protocols.

- Experience with PMS and housekeeping management systems (e.g., Opera, HotSOS, FCS).

- Understanding of inventory control, budgeting, and cost management.

- Familiarity with laundry operations and equipment (advantageous).

Preferred Competencies :

- Excellent leadership, team‑building, and motivational abilities.

- Strong attention to detail and commitment to quality.

- Outstanding organizational and time‑management skills.

- Ability to work under pressure and manage multiple priorities.

- Professional communication skills and guest‑focused mindset.