Housekeeping Manager - Grand Hyatt Jakarta
Hyatt
**Description:**
Together with the Executive Housekeeper, the Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and guest satisfaction throughout the hotel. This role involves managing daily operations, leading the housekeeping team, and maintaining consistency with brand standards.
Key responsibilities include:
-Manage and supervise the daily operations of the Housekeeping Department
-Ensure all guest rooms, public areas, and back-of-house areas are maintained to the highest standards
-Lead, train, and motivate the housekeeping team to deliver exceptional service
-Conduct regular inspections of rooms and public areas
-Monitor inventory levels and control costs for housekeeping supplies and equipment
-Coordinate with other departments to ensure smooth operations and guest satisfaction
-Handle guest requests and resolve any housekeeping-related concerns promptly
-Ensure compliance with health, safety, and hygiene standards
**Qualifications:**
- Indonesian Nationality
-Minimum 3–5 years of experience in a similar role in a luxury hotel environment
-Strong leadership and team management skills
-Excellent attention to detail and organizational abilities
-Good communication skills in Bahasa Indonesia and English (both spoken and written)
-Strong problem-solving skills and ability to work under pressure
-Familiar with housekeeping systems and procedures
-Flexible, proactive, and service-oriented mindset
**Primary Location:** ID-JW-Jakarta
**Organization:** Grand Hyatt Jakarta
**Job Level:** Full-time
**Job:** Housekeeping/Laundry
**Req ID:** JAK001429
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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