House Attendant
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. Overview Maintaining cleanliness in the public area and the employee back of the house. To deliver linen and supplies to the floors. To help Room Attendants when needed. Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment. Maintain uniform and grooming standards as outlined in employee handbook and departmental training. To thoroughly clean public areas and employee “back of the house” efficiently on a daily basis. This includes: a) vacuuming; b) must be able to use mop of 10 pounds (twisting, stooping, and bending frequently); c) must be able to use extractor shampooer which required bending and stooping frequently; d) keeping hallway carpets spot and gum free; e) keeping door frames dusted – must be able to reach 80 inches. Complete maintenance request forms for all items in disrepair or damaged. Report all missing items and lost and found items immediately. Alert housekeeping Executive/Supervisor of any suspicious people or activity in any guest area. Read department message boards before the start of every shift. Requires ability to move quickly and frequently throughout the property several times a day. Restocking and emptying of linens and supplies on assigned guest floors: a) must be able to push/pull up to 100 pounds; b) must be able to lift up to 75 pounds; and c) must be able to walk or stand for minimum of 2 hours. Monitors hallways to ensure they are vacuumed and liter free. Remove debris from stairways by keeping them swept and mopped: a) must be able to walk up and down staircase. Maintain vending machine areas on each floor so that they are free of debris. Dusting and polishing of all public area woodwork – be able to climb 4’ ladder. Provide assistance in other job classification as determined necessary by immediate superior. Qualifications Ability to stoop, bend, twist with frequency. Be able to communicate effectively, complete logbooks, various departmental forms, and communicate with guests. Ability to work varied hours, including holidays and weekends. Have some knowledge of shampooing carpets.
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