**Description:** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Loss Prevention Officer plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast-paced position with customer-facing interaction that requires organization and excellent communication skills. The ideal candidate will be able to work afternoons/evenings, weekends, and holidays. Responsibilities may include but are not limited to: + Conduct foot patrols throughout the property + Respond to medical emergencies on the premises + Assist customers, guests, and colleagues with any security related issues or questions + Monitor and review camera footage + Assist with security office duties - answer phones, dispatch calls, sign in visitors, and conduct bag checks + Perform all duties as assigned by the Security Supervisor and Security Director Benefits: + Complimentary & Discounted Hyatt Hotel Rooms anywhere in the world + Paid Time Off (PTO) + 401(k) Match + Medical, Dental, and Vision Insurance after 30 days + Free Annual VIA Bus Pass/Discounted Parking + Free Meals Provided in Employee Cafeteria + Opportunities for Career Growth Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **Qualifications:** Qualifications: + A true desire to satisfy the needs of others in a fast-paced environment + Refined verbal and written communication skills + Ability to stand for long periods of time and walk moderate distances + The ideal candidate will be able to work afternoons/evenings, weekends, and holidays + Proficient in basic computer skills + Previous security experience and customer service experience preferred **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-TX-San Antonio **Organization:** Grand Hyatt San Antonio **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Security **Req ID:** SAN034258 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.