**Description:** HYATT REGENCY CAPE TOWN – CAREERS ✨The place where all the magic happens✨ Where experience, zest for life, and luxury define everything we do for our guests. Hyatt Regency Cape Town invites passionate hospitality professionals to join our team. If you live for service excellence, guest connection, and 5-star experiences, this is where your journey begins. WHAT WE LOOK FOR Passion for hospitality and guest experience Strong communication and people skills Professionalism, integrity, and attention to detail Ability to work in a fast-paced luxury hotel environment Flexibility to work shifts Relevant hospitality qualification (advantageous / required per role) System knowledge where applicable (MICROS / PMS/OTHER) WHY JOIN HYATT REGENCY CAPE TOWN Work in a world-class luxury hotel brand Be part of a people-first, guest-focused culture Opportunities for learning, growth, and development Create memorable experiences that guests carry for life Hotel Receptionist Department: Front Office Employment Type: Full-Time | Shift Work We are looking for an experienced professional receptionist who embodies luxury hospitality and guest care. Key Responsibilities: Manage check-ins, check-outs, and reservations Provide accurate information and resolve guest queries Maintained guest profiles and ensured service personalization Collaborate with departments to ensure seamless stays **Qualifications:** Qualifications & Experience: Minimum 2 years’ experience in a hotel front office role Hospitality qualification required Experience with hotel PMS systems Strong communication, problem-solving, and administrative skills Professional appearance and calm demeanor Ability to work shifts, weekends, and public holidays **Primary Location:** ZA-Cape Town **Organization:** Hyatt Regency Cape Town **Job Level:** Full-time **Job:** Front Office **Req ID:** CAP000210 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.