A Hostess is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Team Member experience while working to achieve departmental targets.

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What will I be doing?

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As a Hostess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Team Member experience. A Hostess ost will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\n\n\tWelcome guests in a polite and friendly manner\n\tCoordinate seating for customers\n\tUp-sell with latest departmental incentives\n\tManage table set-ups\n\tAble to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events\n\tFollow cash handling procedures\n\tManage guest queries in a timely and efficient manner\n\tEnsure compliance of brand standards\n\tStrive to achieve departmental targets\n\tEnsure cleanliness of work areas\n\tComply with hotel security, fire regulations and all health and safety legislation\n\tComply with local licensing laws\n\tBe environmentally aware\n\tAssist other departments wherever necessary and maintain good working relationships\n

What are we looking for?

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A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\n\n\tPositive attitude\n\tGood communication skills\n\tCommitment to delivering high levels of customer service\n\tExcellent grooming standards\n\tFlexibility to respond to a range of different work situations\n\tAbility to work on your own or in teams\n\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\n\n\tPrevious Food and Beverage and/or industry experience\n\tExperience with cash handling\n\tKnowledge of Food Hygiene Regulations\n\n\n

\nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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