A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
What are we looking for?
Food and Beverage Host serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy, in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible, reliable, and responsive to a range of work situations
Prepared to manage a variety of customer types, inquiries, and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!