Job description / Role Job Type
Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job description Key responsibilities: Greet guests promptly and courteously upon arrival Manage waitlists and reservations using a booking system or seating chart Escort guests to tables and provide menus Communicate with servers and managers about guest needs, large parties, or VIPs Maintain cleanliness and order at the front desk, entrance area, and menus Answer phone calls, take reservations, and provide accurate restaurant information Monitor the dining area to anticipate and respond to guest needs Ensure a smooth and efficient seating flow during busy shifts Handle guest complaints or refer them to management as needed Qualifications Previous experience in hospitality or customer service preferred Excellent communication and interpersonal skills Professional appearance and demeanor Ability to multitask in a fast-paced environment Strong organizational skills and attention to detail Flexible schedule, including nights, weekends, and holidays Fluent in Arabic About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply Now