Full Time Job Location
Doha, Qatar Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Company description
The iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished all inclusive food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant team as hostess and build your career with us.
Job descriptionThe candidate must be able to:
Answer telephone within 3 rings, using correct salutations and telephone etiquette.Take record and confirm restaurant reservations/cancellations in accordance with departmental standards.Communicate reservation/cancellation changes to management as they arise throughout the shift.Monitor the preparation of own assignments, ensuring compliance to departmental standards.Ensure that all menus, check folders are cleaned and in sufficient quantity.Ensure that the hostess stand is cleaned and organized.Review reservation book, pre-assign designated tables and follow up on all special requests.Greet the guests at the entrance of the restaurant.Seat guest accordingly to floor plan and be fair to each waiter.Show guests their table which has been designated to them.Ensure that the guests are pleased with their table.Present the open menu to the guest.Maintain positive guest relations at all times.Be familiar with hotel services/activities to respond to guest inquiries accurately.QualificationsExcellent communication and organizational skills.Being fluent in English and any additional language is an advantage.Minimum 1 to 2 years of experience in food & beverage/restaurant operation preferably in a similar quality hotel.A friendly, outgoing behavior, able to involve and support operation.Proactive, resourceful, and able to work independently. About the CompanyA caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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