**Description:** Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader/Assistant Manager – Housekeeping promptly. and alsomaintains positive guest and colleague interactions with good working relationships. **Qualifications:** Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints to Team Leader/Assistant Manager – Housekeeping promptly. and alsomaintains positive guest and colleague interactions with good working relationships. **Primary Location:** ID-South Sulawesi-Makassar **Organization:** Hyatt Place Makassar **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** MAK000318 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.