Job Description Mosaic at Home Manager – Lead with Purpose, Empower Lives Introduction: Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services? If so, join Mosaic as a Mosaic at Home Manager and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service (where applicable) lines. What You'll Do: + Lead and Mentor: Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families. + Drive Growth and Retention: Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals. + Ensure Quality and Compliance: Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards. + Manage Contracts and Services: Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance. + Provide On-Call Support: Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed. + Contribute to Agency Growth: Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities. Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. Requirements What You'll Bring: + Bachelor’s Degree in Psychology, Special Education, or a related field or experience in lieu of education + A minimum of three years of related work experience, with one year of supervisory or management experience. + Previous experience working with people with developmental disabilities is preferred. + May require CPR and First Aid certification. + Valid Driver's license. A deep commitment to Mosaic’s mission of empowering people with intellectual and developmental disabilities. + Proven supervisory and leadership skills, with a focus on coaching and mentoring. + Strong knowledge of behavior management, program development, and regulatory requirements. + Understanding of independent contractor regulations and contract management. + Excellent planning, organizational, problem-solving, and communication skills. + Proficiency in computer skills and various software applications. Why You'll Love Working at Mosaic: + Lead with Purpose: Make a tangible difference in the lives of individuals with disabilities and their families. + Be Part of a Supportive Team: Join a collaborative and passionate team dedicated to Mosaic’s mission. + Professional Growth and Development: Opportunities for training, advancement, and leadership development. + Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit. + Competitive Benefits: We offer a comprehensive benefits package including [list ben efits].