Ensures that guests receivea speedy and efficient check in/ out.
Ensures that thecashiering procedures are strictly adhered to, that all floats are usedappropriately in accordance to Policies Procedures set by Finance.
Ensures that theguests’ bill are presented and collected accordingly.
Handles all arrivaland departure records according to the Standards set in the DepartmentalOperations Manual.
Ensures a high levelof liaison is maintained between Front Office and all other departments withinthe Hotel.
To be knowledgeableand promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.
Ensures that guests receivea speedy and efficient check in/ out.
Ensures that thecashiering procedures are strictly adhered to, that all floats are usedappropriately in accordance to Policies Procedures set by Finance.
Ensures that theguests’ bill are presented and collected accordingly.
Handles all arrivaland departure records according to the Standards set in the DepartmentalOperations Manual.
Ensures a high levelof liaison is maintained between Front Office and all other departments withinthe Hotel.
To be knowledgeableand promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.