We’re seeking an experienced and enthusiastic Hospitality Supervisor to join our team. This leadership role is hands-on and floor-focused, responsible for maintaining exceptional guest experiences and supporting our front-of-house team during peak service periods. This is a late-night position that requires closing availability and strong presence during all meal service times.

Key Responsibilities:
Maintain a constant presence on the floor during service

Greet guests, assist with seating, and handle guest concerns promptly and professionally

Support front-of-house staff with bussing, running food, resetting tables, and problem-solving

Lead by example in customer service and teamwork

Supervise team members to ensure adherence to service standards, appearance, culture and punctuality policies

Train and coach staff on proper dining service procedures and hospitality expectations

Conduct and attend department meetings, fostering a culture of engagement, communication, and retention

Ensure a smooth and enjoyable dining experience for guests and residents alike

Requirements:
High school diploma or equivalent

Minimum of 2 years of supervisory or leadership experience in a full-service restaurant, hotel, country club, cruise line, or similar hospitality environment

Open availability, including weekends and holidays

Must be 21 years of age or older

Comfortable working late-night and closing shifts

Strong interpersonal, leadership, and communication skills

We are an Equal Opportunity Employer.
All applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. To learn more about your rights, please review the Know Your Rights notice from the U.S. Department of Labor.