Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Manager, Engineering / Product Development

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Communications is seeking a Hospitality Network Fulfillment Manager. You will provide leadership and strategic direction for development, delivery, installation and maintenance of current and future technologies addressing internal and external business needs related to telecommunications network engineering.

Primary Responsibilities and Essential Functions

Manage a team of engineers, providing network design, implementation, and operational support of nationwide network systems, focused on voice, video and data.Develop, direct, and report on all activities associated with the health, performance and reliability of all network components and services under Network Operations control, including capacity planning, availability trending, and network performance.Define appropriate technology standards to use within the company’s existing architecture.Manage multiple complex projects designed to increase the efficiency of engineering operations and align engineering more tightly with the business.Reduce complexity by introducing enterprise-class technologies and processes.Reduce overhead and increased availability by investing in systems and people holistically.Researching and providing strategic direction on the use of new products/technology.Understanding emerging technologies and determine appropriate use within business applications and business needs. Establish proactive monitoring of all network-related components under Network Operations control and quick resolution (during and after hours) by establishing strong documentation, notification, and escalation procedures.Work with other managers to analyze needs for information and functional operations and determine scope of projects and acquisitions.Recommend and develop plans for systems development and operations, including hardware purchases, budget, and staffing.Develop and manage the network engineering budget.Design cost-effective proposals/solutions while ensuring the reliability and performance of the network.Maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures.Manage relationships with network hardware vendors.Assist senior management in negotiating contracts and service level agreements (SLAs) to ensure cost-effectiveness and quality.Partner with the Engineering Leadership to develop critical operational initiatives.Oversee the execution of strategic initiatives and participate in the identification and implementation of continuous improvement and incremental efficiencies.Partner with Talent Acquisition to drive all aspects of full-time and contractor hiring for the organization.Manage the internal communications strategy.Create a data-driven culture with respect to Engineering productivity and outcomes.Manage key agile scaling initiatives across the Engineering organization.

QUALIFICATIONS:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 18 years’ experience in a related field.Strong knowledge of technology industry trends, emerging technologies, and networking best practices.Comprehensive and expert knowledge of networking.Strong experience managing large-scale programs.Excellent soft skills (e.g., interpersonal, leadership, presentation, and collaborative) skills to work effectively with teams throughout the organization.2 or more years of experience in a management role preferred.3-5 years’ direct experience managing network teams.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.