HOSPITALITY AIDE			
		Compass Group, North America
			
			
						
			
				Rapport
  
  
**Salary:**  $23/Hr-$24/Hr
  
  
**Other Forms of Compensation:**
  
  
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
  
  
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
  
  
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
  
  
**Job Summary**
  
  
Hospitality aid is responsible for establishing a warm, welcoming and professionalatmosphere for all clients, executives and staff members at all times. Manageand maintain all public areas, the ambassador will be the point of contact forreception and c-suite team.
  
  
RESPONSIBLITIES:
  
  
Provide high-level internal and external customer support
  
  
Restock office, kitchen, and pantry supplies
  
  
Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
  
  
Set-up all conference rooms for new/continuing meetings
  
  
Ability to move&lift conference furniture up to 50 lbs.
  
  
Ensure all trash is cleared at regular intervals of time
  
  
Maintain and report all maintenance related reports
  
  
Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
  
  
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
  
  
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
  
  
Coordinate and arrange basic office equipment repairs and
  
  
maintenance
  
  
Carry out instructions for security, fire, health and safety guidelines
  
  
Provide first-line support for basic office technology
  
  
General administrative support
  
  
Interface with vendors (catering, AV, etc.) to provide seamless customer support
  
  
Respond to inquiries and anticipates customer needs
  
  
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
  
  
Kitchen Areas – Maintain a clean, functional&organized look, ensure the
  
  
sink is clutter free and the dishwashers are being effectively utilized.
  
  
Maintain a strong awareness of business activity and communicate all updates with your team members.
  
  
Communicate and interact effectively with all other departments
  
  
Conduct opening and closing walkthroughs when business requires
  
  
Other duties as assigned
  
  
KEY COMPETENCIES:
  
  
A genuine sense of hospitality, with a commitment to delivering the
  
  
Platinum Service® Standard.
  
  
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public
  
  
environment.
  
  
Excellent listening and oral communication skills.
  
  
Basic computer skills and knowledge of office technology / equipment.
  
  
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
  
  
Discreet, ethical and committed to maintaining a high degree of
  
  
confidentiality.
  
  
A consistently professional approach, with a mindset to take ownership
  
  
and responsibility within and outside one’s job domain.
  
  
Two to three years’ experience in a client service / housekeeping / porter
  
  
or houseman within a hospitality or corporate environment.
  
  
**Apply to Rapport today!**
  
  
_Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_
  
  
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
  
  
**Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
  
  
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
  
  
Applications are accepted on an ongoing basis.
  
  
Rapport maintains a drug-free workplace.
  
  
**Associates in Rapport are offered many fantastic benefits.**
  
  
+ Medical
  
+ Dental
  
+ Vision
  
+ Life Insurance/ AD
  
+ Disability Insurance
  
+ Retirement Plan
  
+ Paid Time Off
  
+ Holiday Time Off (varies by site/state)
  
+ Associate Shopping Program
  
+ Health and Wellness Programs
  
+ Discount Marketplace
  
+ Identity Theft Protection
  
+ Pet Insurance
  
+ Commuter Benefits
  
+ Employee Assistance Program
  
+ Flexible Spending Accounts (FSAs)
  
+ Paid Parental Leave
  
+ Personal Leave
  
  
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf)  for paid time off benefits information
  
  
**Req ID:**  1477968
  
  
Rapport a specialized division of FLIK Hospitality Group 
 			
			
			
			
			
			
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