Job Summary and Responsibilities

Glendale Memorial Hospital & Health is seeking a highly skilled, approachable, and proactive Hospital Operator for the primary point of contact role in a high-volume, fast-paced hospital environment. This critical position manages all incoming communication, from patient inquiries to staff requests, requiring a blend of emotional intelligence, professional efficiency, and quick critical thinking.

The successful candidate must maintain a pleasant, empathetic, and professional demeanor, particularly in stressful situations.The core objectives are to ensure an overwhelmingly positive initial experience for patients and visitors, and to act as the central facilitator for the smooth, accurate, and timely flow of information between all parties (patients, families, clinical, and administrative teams).This role is instrumental in upholding the hospital’s commitment to excellent patient care and operational clarity.
Job Requirements

Three to six months hospital PBX, or other business PBX experience, or telephone company required.

Preferred

Three months to one year of hospital PBX, other business PBX experience, or telephone company.Where You'll Work

Founded in 1926, Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit, community hospital located in Glendale, California. The hospital offers a full complement of services, including its award winning heart center, the colorectal surgery institute, a gastrointestinal program, and is a Los Angeles County approved primary stroke center. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/glendalememorial for more information.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.