We are seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager, in Apple Valley Minnesota.
The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and associates.

The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use!

The Hospital Manager—under the guidance of the Regional Management team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice. This includes: mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high quality patient care and exceptional client service.


Skills and Qualifications:

3-5 years experience in leadership, veterinary medicine preferredKnowledge of driving the business through excellent client experience and marketingExcellent verbal and written communication skills to a diverse range of audiences and settingsThe ability to make decisions, delegate responsibility and achieve results through othersProfessional appearance and demeanor, with a friendly, positive attitudeRespect for and willingness to work with clients and their petsMust be able to handle multiple tasks and deal with an environment of changing priorities and goalsHigh energy servant leader that loves to partner with team to solve problems

 
Job Responsibilities

Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations

Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team

Review monthly financial statements and partner with the Hospital Medical Director to increase revenue and limit expenses

Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success

Positively represent the hospital and VCA in the professional community and to the general public

Ensure operational excellence through out the hospital

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.