POSITION SUMMARY The Hospital Liaison is responsible for generating and managing leads in referral hospitals and other referral settings to ensure smooth discharge process for patients transitioning to post-acute services. The Hospital Liaison will develop strong professional relationships with referral sources and identify new opportunities for partnerships and growth.

ESSENTIAL DUTIES & RESPONSIBILITIES GENERAL RESPONSIBILITIES  Meets or exceeds targeted monthly inquiry and census budget goals.  Develops and maintains a positive professional relationship with assigned referral sources to gain viable referrals for admission.  Educate Acute Care Providers and other referral sources about all facility services, accreditations, awards, recognitions, clinical capabilities, specialty programs, and desired type of admissions.  Understand and use positive trend analysis when meeting with hospital referral sources and prospective residents and responsible parties.  Use marketing team feedback re: non-viable inquiries to educate referral sources on the types of patients you cannot admit and why.  Maintain a strong working relationship with attending physicians in area hospitals to promote specialty services within the organization.  Meet with prospective patients and their responsible parties to discuss targeted programs, arrange for a facility visit, and utilize marketing materials and newsletters as appropriate.  Participate in weekly marketing meetings and other meetings as required and provide feedback on market conditions and any/all feedback from referral sources.  Adhere to the established system/uniform process in the handling of all customer referrals.  Submit weekly/monthly activity tracking and expense reports as required.  Identify barriers to census development and bring them to the marketing meetings for discussion along with proposed solutions.

PREREQUISITES & PREFERRED SKILLS  Bachelor's degree in related field or equivalent experience preferred.  Hospital liaison/marketing experience preferred.  Must have own vehicle and ability to travel as needed.  Must be flexible to respond to referrals during off-peak hours as needed.  Strong interpersonal skills and ability to communicate effectively.  Strong organizational and analytical skills.  Strong written and verbal communication skills.  Ability to work independently with limited supervision.