Clinton Township, MI, US
2 days ago
Hospice Office Coordinator
Welcome page Returning Candidate? Log back in! Hospice Office Coordinator Job Locations US-MI-Clinton Township Requisition ID 2025-127297 Location Gentiva Hospice Category Branch Admin and Clerical Requisition Post Information* : External Company Name Gentiva Position Type Full-Time Location : City Clinton Township Location : State/Province MI Overview

Lead with Compassion. Manage with Purpose.

 

Are you a licensed Registered Nurse (RN) with a strong background in clinical leadership and hospice care operations? Join our team as an Area RN Administrator, where you’ll oversee day-to-day operations across multiple hospice locations and ensure patients receive care with dignity, grace, and compassion.

 

 

This role reports directly to the Vice President of Operations to lead multiple site locations, combining strategic planning, staff development, and regulatory compliance oversight.

 

 

 

Key Responsibilities:

Direct the day-to-day operations of assigned hospice programs and locations

Provide professional, administrative, and operational oversight of all multiple site locations

Lead the coordination of patient admissions, ensuring smooth processes and appropriate ancillary services

Supervise hospice personnel, interdisciplinary teams, and volunteers to ensure high-quality care

Ensure compliance with Medicare, Medicaid, ACHC, and federal/state regulations

Review, evaluate, and support Multiple Location Supervision (MLS) reports and quarterly QAPI plans

Monitor patient care quality, documentation accuracy, safety protocols, and emergency preparedness

Lead orientation, training, and continuing education efforts for new and existing staff across sites

Analyze financial performance including payroll, supply usage, budget adherence, and cost reduction

Provide oversight of family satisfaction surveys, grievance resolution, and patient issue escalation

Collaborate with community partners, referral sources, physicians, and families

Lead performance evaluations, employee engagement, and corrective actions when needed

Support contract/vendor management and ensure marketing material compliance

Conduct quarterly and ad hoc supervisory visits, maintaining all required documentation

Maintain high visibility and availability to staff, ensuring communication flows efficiently

Proactively develop and implement strategic goals and process improvements

About You

Qualifications – What You’ll Bring:

Registered Nurse (RN) with an Associate Degree in Nursing (ADN) from an accredited nursing school

Current RN license in the state of employment (or ability to obtain prior to start)

CPR Certification

Meets state-specific qualifications for the Hospice Administrator role

Three (3) to five (5) years of experience in healthcare operations or sales/management

Minimum one (1) year of management/supervisory experience

Two or more years of experience in hospice or home health care (required if serving dual role as Clinical Nurse Supervisor)

Valid driver’s license and current auto liability insurance

Ability to travel frequently with 75% overnight travel required

Knowledge of hospice care operations, compliance, and interdisciplinary team coordination

Demonstrated ability to manage multi-site locations in a healthcare setting

Experience with regulatory standards, including CMS, ACHC, Medicare, and state guidelines

Strong knowledge of budgeting, staffing models, performance management, and cost control

Excellent skills in communication, leadership, training, and staff engagement

Proficiency with Microsoft Office Suite and ability to learn clinical software systems

Strong judgment, organization, flexibility, and attention to detail

Comfort working in fast-paced environments with shifting priorities

Preferred Experience (Not Required):

Bachelor’s Degree in Nursing (BSN)

Master’s degree in Nursing, Business, or related field

Three (3) years of direct patient care experience in a clinical setting

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund

 

Additional Full-Time Benefits:

Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

 

 Apply today and become a key leader in advancing quality hospice care across your region.

Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace

 

 

 

keywords: Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice

Location Gentiva Hospice Our Company

 

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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