Baltimore, MD, 21217, USA
24 hours ago
Homewood Museum House Manager - #Staff
We are seeking a part-time **_Homewood Museum House Manager_** who will assume primary responsibility for front-of-house duties at Homewood Museum. The House Manager oversees the museum’s gift shop and visitor services functions, schedules docents for tours, and supports reservation of group tours to the museums. The House Manager reports to the Museum Director and works closely with museum coordinators to ensure the overall quality and safety of visitor experience. **Specific Duties & Responsibilities** _Security_ + Open and close the museum daily, operate museum shop; serve as primary point of contact for museum’s security system. _Shop_ + Primary work location is in the shop, responsible for shop staffing and sales, operate POS register system, run reports, conduct annual inventory, collaborate on shop orders, maintain inventory, general merchandizing, and sending out monthly surveys. + Promote and sell museum memberships. Make shop deposits and all credit card uploads. _Volunteer & Visitor Services_ + Warmly greet arriving volunteers and visitors, serve as point of contact for guided tours (be they outside groups or JHU classes), scheduling and giving assignments to volunteer guides, be able to give introduction and/or serve as a guide if necessary. Be able to walk guests through using the QR codes for self-guided tour. _General Museum Support_ + Coordinate and schedule adequate weekend shop staffing coverage and docent coverage. + Assist other staff in a variety of ways, e.g. work with staff to support and promote museum programs and tours and to assign tasks to students and volunteers. + Submit work orders for minor repairs to museum as necessary. **Special Knowledge, Skills & Abilities** + The ability to multitask and learn quickly. + Proficient working with computers and software applications (including MS Word, Outlook, Excel, Canva, and POS system). **Physical Requirements** + Ability to lift, push and pull up to 35 lbs. + Ability to use stairs. **Position Hours** + 24 hours per week (Tuesday-Friday, 10:30am – 4:30pm). + Possibility of required weekend and evening work hours. **Minimum Qualifications** + High School Diploma/GED. + Prior customer service experience. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + College Degree. + Museum experience. + Interest in history, architecture, and material culture are a plus. + Previous experience with retail accounting systems and purchasing inventory. Classified Title: Assistant Store Manager Job Posting Title (Working Title): Homewood Museum House Manager Role/Level/Range: ATP/03/PB Starting Salary Range: $23.69 - $41.43 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: Tues-Friday; 10:30am – 4:30pm FLSA Status: Non-Exempt Location: Homewood Campus Department name: Homewood Museum Personnel area: Libraries The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range. Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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