Homeless Outreach Coordinator Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/4972397) Apply  Homeless Outreach Coordinator Salary $21.73 - $31.25 Hourly Location 2440 Thompson Street, FL Job Type Temp 81 w/FRS & MED (30+ hours) Job Number 07582FC Department Human and Veteran Services Opening Date 06/17/2025 Closing Date 6/26/2025 11:59 PM Eastern FLSA Exempt + Description + Benefits + Questions Description The Homeless Outreach Coordinator plays a vital role in connecting unsheltered individuals and families to emergency shelter, housing resources, and essential services. This position involves direct engagement with individuals experiencing homelessness—often in non-traditional, outdoor settings—with the goal of building trusting relationships that promote stability and long-term housing solutions. Duties and Responsibilities + Actively locate and engage with unsheltered individuals and families in a variety of settings, including encampments, streets, parks, and other public spaces. + Build rapport with clients through consistent outreach efforts and repeated contact, emphasizing trust and empathy. + Respond to community and law enforcement requests for outreach services. + Conduct comprehensive needs assessments and determine program eligibility in accordance with federal, state, and local regulations. + Facilitate entry into Lee County’s Coordinated Entry System using the Homeless Management Information System (HMIS). + Assist clients in obtaining necessary documentation and services, including ID cards, birth certificates, social security benefits, and SNAP. + Coordinate with local shelters, housing programs, and other community resources to secure both short-term and permanent housing. + Provide ongoing case management, including development of individualized Housing Plans and support in achieving client goals. + Collaborate closely with local stakeholders such as: + Lee Health and jail re-entry programs + Law enforcement agencies + Lee County Schools + Local nonprofits and faith-based organizations + Area businesses and community organizations + Maintain accurate records, perform data entry, and generate reports in compliance with agency protocols. + Recruit and support host sites, providing guidance on program policies and procedures. + Drive to various locations within the county to provide outreach services. Education, Experience, Licensing Education & Experience: + Associate's degree or equivalent coursework (minimum two years) in Human Services, Social Sciences, or related field. + At least two years of relevant experience in social or human services is required. + Bachelor's degree in a related field is preferred. Licensing: + Must possess a valid driver's license and maintain an acceptable driving record. Supplemental Information + Interpersonal Skills: Comfortable engaging with marginalized populations in informal, non-office-based settings. + Empathy & Patience: Able to build compassionate and respectful relationships with individuals facing mental health, substance use, and trauma-related challenges. + Crisis Management: Remains calm and resourceful during emergencies or high-stress situations. + Cultural Competence: Skilled in working with individuals from diverse cultural, racial, and socioeconomic backgrounds. + Knowledge Base: Familiarity with Housing First and harm-reduction models is strongly preferred. + Technology: Comfortable with data entry and the use of electronic case management systems such as HMIS. Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening or weekend shifts based on community needs. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply. Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area. Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria. Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both. Below is a brief breakdown of what's included in the benefits package that is offered to our employees. For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf. To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf Health Benefits: • Medical Insurance • Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits. • Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available. • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Medical Reimbursement Account • Dependent Care Reimbursement Account • Pharmacy, including Mail-Order Pharmacy • Informed Health Lines (Nurse Hotline) • Basic Life Insurance (1x or 2x Annual Salary at no cost to employee) • Optional Life Insurance • Long-Term Disability (60% of pre-disability salary at no cost to employee) • Short-Term Disability • Sick Leave Pool • Flu vaccinations • Wellness Programs Financial Benefits: • Florida Retirement System (FRS) • Two Retirement Plan Options: 1) FRS Pension Plan (Defined Benefit) 2) FRS Investment Plan (Defined Contribution) • Deferred Compensation (457) Plans • Financial Savings/Management Programs • Eligible for membership with Suncoast Credit Union • Employee Leave Benefits • Holiday Pay - 11 Paid Holidays Annually • Paid Sick Leave • Paid Vacation Leave • Bereavement & Civic Duty Leave • Family and Medical Leave • Military Family & Medical Leave • Educational Leave Employee Assistance Program Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents. United Way 2-1-1 (Lee County Employee Resource Program) Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors. Educational Assistance Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform. 01 Do you possess a valid driver's license with an acceptable driving record? + Yes + No 02 Which populations have you worked with in a professional capacity? + Individuals experiencing homelessness + People with mental health conditions + People with substance use disorders + Youth or young adults + Families and children + Veterans + Formerly incarcerated individuals + None of the above 03 Which software or tools are you familiar with? + Microsoft Excel or Google Sheets + Homeless Management Information System (HMIS) + ClientTrack + Salesforce or other CRM systems + None of the above Required Question Employer Lee County Government Address P.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902 Phone (239) 533-2245 Website https://www.governmentjobs.com/careers/leecounty Apply Please verify your email address Verify Email