KEY ACCOUNTABILITIES:
• Supervise team of Drive Up & Go employees
• Possess strong customer service skills. Assisting E-commerce shoppers with proper substitutions,
handling problems and answering customers questions.
• Support Store Management in effective management and coaching of Drive Up & Go employees
• Manage shopper productivity, out of stocks, on time tilling and speed of order getting to customers car.
• Provide timely reporting and information to Store Management to allow for proactive decision making and 
continuous process improvement. 
• Selecting and collating of product for online grocery orders.
• Checking perishable products for pull dates, quality perishables, proper temperature of perishable items, 
and proper bagging of items to assure product is not damaged while in transit.
• Perform all site workbench functions on a daily basis and maintain necessary paperwork.
• Perform periodic shopper audits to ensure procedural follow through.
• Help customers while on the sales floor.
• Ensures compliance with Company rules and regulations by all department personnel.