.Description - External

This position entails daily driving throughout the greater Jackson County area, delivery, setup and product education in customer homes, as well as warehouse and on-call rotation. In addition to a clean driving record and basic mechanical ability, a commitment to excellent customer service, great verbal and written communication, and a team-oriented mindset are key.

GENERAL SUMMARY:

·            Delivers, repairs, calibrates, and maintains medical equipment and instrumentation used in health care delivery field. 

·            Assists in receiving and stocking of inventory.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

·            Provides delivery, pick up, repairs and maintenance of all types of home medical equipment and medical supplies.

·            Gather any needed customer or insurance information as required.

·            May collect money from customers for private pay charges as directed.

·            Provides on-call services as required by the company.

·            Monitors shipping, receiving, and stocking of inventory.

·            Takes appropriate safety precautions and follows infection control guidelines.

·            Cleaning of dirty equipment.

.EDUCATION/EXPERIENCE REQUIRED:

·            High school diploma or general education degree (GED)

·            Maintenance of an acceptable driving record in accordance with HFH/HFJH policies

·            Knowledge of basic tools and warehouse equipment

·            Ability to read, write and perform basic mathematical calculations, including the ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.

·            Strong customer service and communication skills.

CERTIFICATIONS/LICENSURES REQUIRED:

·            State of Michigan Chauffeur’s License

Additional Information Organization: Henry Ford Jackson Hospital Department: Home Medical Equipment Retail Shift: Day Job Union Code: Not Applicable