Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds – including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service – for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.

Under the direction of the Director of Marketing and Communications and Florida Senior Director, the Communications Specialist supports the overall mission of the organization by working as a creative, innovative storyteller who uses writing, photos, video, and digital assets to highlight the clinical care, research, education, and wellness efforts at Home Base. This position is focused on communication needs for three Florida regions: SWFL, Tampa, and NWFL – with the expectation of future expansion throughout the state. The Communications Specialist must maintain the highest level of integrity and confidentiality, and be able to work and thrive in demanding, fast-paced environment with the highest standards of accuracy. The Communications Specialist oversees all content creation for Home Base Florida social media accounts, newsletter articles and other public facing channels. They serve as the primary point of contact for all communications agencies and vendors working with Home Base Florida to create a year-round communication plan to ensure media in Florida news outlets and supporter communications. The Communications Specialist also manages all vendor relationships to ensure that collateral production remains on schedule and meets brand standards.

This is a highly “hands-on” role that will work collaboratively with the Florida and National Home Base team in a highly visible, fast-paced environment to strategically envision, write, edit, design, and deploy content for diverse topics, audiences, and vehicles across a variety of channels. The successful candidate is an excellent writer and digital conveyor who is comfortable managing internal and external resources to execute these plans and analyze results to measure progress towards goals and inform future planning.

This job requires good judgment and decision-making skills and an understanding of strategic communication priorities. Some off-hours and weekend work, as well as travel is required.

 

Job Summary

Summary
Responsible for developing and implementing effective communication strategies. The primary focus of this role is to create and manage positive relationships with media outlets, customers, and other key external partners.

Does this position require Patient Care? No

Essential Functions
-Developing and implementing external communications plans and campaigns.
-Writing and editing press releases, speeches, and other marketing materials.
-Building and maintaining strong relationships with media outlets, journalists, and other key influencers.
-Responding to media inquiries and facilitating interviews with company spokespeople.
-Developing and managing content for the company's website, social media channels, and other digital platforms.
-Monitoring and analyzing media coverage to measure the effectiveness of external communications efforts.
-Collaborating with internal teams, including marketing, product, and customer service, to ensure consistent messaging across all touchpoints.
-Keeping up to date with industry trends and developments to ensure that external communications strategies remain relevant and effective.

 

Qualifications

Education
Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
experience or schooling in the communications field, with a background in journalism or writing 2-3 years preferred

Knowledge, Skills and Abilities
- Knowledge of social media writing style and platforms.
- Must be organized, efficient, patient and pleasant in his/her work and in dealing with others.
- Must be particularly helpful and courteous in assisting visitors and callers.
- Must have the ability to prioritize, work well under pressure, meet multiple deadlines and follow up on tasks.
- Must be able to work independently and as part of a team within a structure emphasizing high quality and professionalism.
- Must have good judgement, and the ability to handle delicate and/or crisis situations with tact and sensitivity.
- Must be able to honor confidentiality.

 

Additional Job Details (if applicable)

Physical Requirements

Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)

 

Remote Type

Hybrid

 

Work Location

123 Main Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$52,000.00 - $74,401.60/Annual

 

Grade

5

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.