Our Opening and Your Responsibilities

Planning and execution of all type of Service Calls on Weekly / Monthly basis without any escalation. Ensuring Top quality service to both internal and external customers for LabTech Instrument with high productivity.2. Improve Customer Experience thru technical solutions, communication skills, pro-active planning3. Demonstrate good technical knowldege of LabTech scales / products4. Generate leads for services and products based on customer needs 5. Take ownership and deliver on the Key peformance indicators for business and operations6. Responsible to build customer relationship7. Lead LAB Service performance levels by demonstrating organisation values through on-field services and through communication skills8. Deliver on Good documentation practices as per organisation plan.

What You Need to SucceedQualifications and Experience: Diploma or B.E in Electronics / Instrumentation with min. 3-5yrs. Experience in similar fieldSound Knowledge on executing installation and operational qualifications of Instruments as per quality documentation systems and good documentation practices. Conversant with PM delivery protocols in Pharma accounts.Experience on Compliance Software connectivity of Analytical Instruments would be a added advantage. Language proficiency: English - Good Verbal and written communication skills are a must. Other local / regional language proficiency would be an advantageOverall and Specific Experience: Micro, Analytical and Precision balances service support (Installation/PM and Break-fix).Exposure on Compliance software connectivity, installation and validation.Experience on Basic Anachem Products like pH/Conduc, basic titrators.Our Offer to You

One Team" that thrives on collaboration and innovationOpportunities to work with Global teamsAn open, fair and inclusive environment Multitude of learning and growth opportunitiesMedical insurance for you & your family, with access to Telemedicine applicationA brand name that is identified worldwide with precision, quality, and innovation.
About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.