Lead research, development and design of new and existing high-end residential security and AV systems solutions.
Develop detailed, custom security system designs that are precisely tailored to the unique architectural characteristics of high-end residential projects and the specific security and lifestyle needs of the client.
Significant experience integrating diverse technologies (e.g., advanced access control, multi-layered intrusion detection, sophisticated video surveillance, and potentially smart home automation systems).
Developing comprehensive technical specifications, system drawings, and product submittals, while staying abreast of the latest advancements in high-end security and residential technologies.
Experience working with high-end construction finishes and navigating complex wiring scenarios in luxury homes
Setup, configuration and integration of security solutions in lab and production environments.
Analyze production physical security systems performance and recommend improvements.
Resolve complex system issues for physical security systems
Triage customer requests and collaborate with Project Management and System Administration teams
Troubleshoot system performance issues and implement corrective actions
Part of a 24/7 on-call rotation as part of sustainment of the deployed solutions
Provide training on newly deployed security systems to cross-functional teams, including the development of training documentation, videos, and other training tools.
Coordinate with field personnel and/or engineering teams
Present solutions and outcomes to stakeholders and leadership.
Document and provide updates to stakeholders and teams on progress, blockers and recommendations.
Perform preventive maintenance tasks including system back-ups, error log reviews, database size analysis, and integrity checks
Effective communication with customers, manufacturers, vendors, and system administrators
Perform all duties with minimal direct supervision.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .