Job Description We’re seeking a reliable and customer-focused Helpdesk Technician to support our Draper office. This role is responsible for providing hands-on technical support to employees, ensuring smooth operation of daily IT needs, and maintaining a high level of service across collaboration tools and hardware. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2+ years of experience in a helpdesk or IT support role. Strong working knowledge of Google Workspace (Gmail, Drive, Docs, Sheets, etc.). Experience supporting Zoom for meetings, webinars, and troubleshooting. Familiarity with Windows and macOS environments. Excellent communication and customer service skills. Ability to work independently and prioritize tasks in a fast-paced environment. Must be able to work onsite in Draper, UT five days a week.