D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Help Desk Technician. The right candidate will beresponsible for all IT support activities related to end user hardware, Software and other IT related issues. Includes, but is not limited to imaging systems, working hardware and software tickets, and processing in and out of warranty repairs.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Research and resolve hardware and software application issues Document and track the details of the issue, status and resolution, using the help desk tracking application Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue Administer user accounts for several different computer systems Complete work order fully documenting each step of the troubleshooting process Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Aid with division office and corporate moves Support special projects Work with external vendors Ability to work overtimeD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Help Desk Technician. The right candidate will beresponsible for all IT support activities related to end user hardware, Software and other IT related issues. Includes, but is not limited to imaging systems, working hardware and software tickets, and processing in and out of warranty repairs.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Research and resolve hardware and software application issues Document and track the details of the issue, status and resolution, using the help desk tracking application Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue Administer user accounts for several different computer systems Complete work order fully documenting each step of the troubleshooting process Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Aid with division office and corporate moves Support special projects Work with external vendors Ability to work overtimeEducation and/or Experience
High school diploma or general education degree (GED)Zero to two years related experience and/or trainingMust be able to work in a computer data center and warehouse environment around several network and running computers Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization existsMust be able to interpret a variety of instructions furnished in written, oral, diagram or schedule formAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceThe employee must frequently lift and/or move up to 50 poundsPreferred Qualifications
CompTIA A or similar certification a plus Experience with Windows Current Version is a plusExperience with Microsoft Office Current Version is a plusMicrosoft Active Directory experience is a plusCome joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Dental and Vision401(K)Employee Stock Purchase PlanFlex Spending AccountsLife Disability InsuranceVacation, Sick, Personal Time and Company HolidaysMultiple Voluntary and Company provided BenefitsBuild YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo
Education and/or Experience
High school diploma or general education degree (GED)Zero to two years related experience and/or trainingMust be able to work in a computer data center and warehouse environment around several network and running computers Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization existsMust be able to interpret a variety of instructions furnished in written, oral, diagram or schedule formAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceThe employee must frequently lift and/or move up to 50 poundsPreferred Qualifications
CompTIA A or similar certification a plus Experience with Windows Current Version is a plusExperience with Microsoft Office Current Version is a plusMicrosoft Active Directory experience is a plusCome joina winning team with a Fortune 500 company We are growing fast and arelooking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Dental and Vision401(K)Employee Stock Purchase PlanFlex Spending AccountsLife Disability InsuranceVacation, Sick, Personal Time and Company HolidaysMultiple Voluntary and Company provided BenefitsBuild YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo