**Job Summary and Responsibilities** Under general supervision, the Office Lead will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations. • Manage clinic staff on day-to-day operation. • Assist in identifying and providing guidance in resolving operational issues. • Efficiently direct patient flow throughout the clinic. • Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties. • Assist the Practice Manager to ensure appropriate staffing coverage at all times. • Assist the Practice Manager with the new hire or reoccurring training processes. • Assist the Practice Manager to facilitate training of new hires and other training initiatives. • Provide direction and support to clinical staff as requested. • Perform other duties as assigned. **Job Requirements** Education + High school diploma or equivalent required. Experience (required and preferred): + 2 years related experience in a front or back office clinic setting required. **Where You'll Work** CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence. **Pay Range** $19.87 - $28.06 /hour We are an equal opportunity/affirmative action employer.