**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you'll thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success. **Responsibilities** Mayo Clinic Healthcare in London delivers world‑class diagnostic and outpatient services across a growing range of specialties including Cardiology, Endoscopy, Gastrointestinal, Neurology, Orthopedics, Imaging, Executive Health Screening and a Private GP service. We are expanding our team and seeking a dedicated Healthcare Assistant to support exceptional patient care across our clinics. As a Healthcare Assistant, you will play a vital role in ensuring a seamless patient journey by supporting healthcare providers and contributing to the efficient coordination of patient visits. You will work across various clinical services as part of our integrated nursing team, providing high‑quality assistance in treatment rooms, routine procedures, and patient support activities. This is an excellent opportunity to join a collaborative and innovative clinical environment—ideal for individuals who are proactive, compassionate, and committed to delivering outstanding patient care. Duties and Responsibilities + Support clinical teams in delivering well‑coordinated clinics and outpatient services + Assist with daily clinical tasks, safety checks, and preparation of treatment areas + Provide patient care and support throughout the entire care journey + Maintain a safe, organised environment and adhere to infection control standards + Manage stock levels within clinical departments + Contribute to quality improvement and audit initiatives + Develop skills to support new and expanding services Endoscopy Assistant/Technician Responsibilities + Provide support during endoscopic procedures under nurse supervision + Prepare equipment and procedure rooms + Select and check endoscopes and related equipment + Assist with biopsies and manage specimens + Perform bedside cleaning and safe transport of scopes + Monitor vital signs and escalate concerns appropriately + Follow infection control and safety protocols + Maintain endoscopy inventory and supplies + Demonstrate completed endoscopy competencies **Qualifications** + Previous experience as a Healthcare Assistant in a clinical environment + NVQ in Health & Social Care (or equivalent experience portfolio) + Care Certificate + Strong time‑management and organisational skills + Motivated, flexible, and eager to learn + Peripheral cannulation and phlebotomy experience + Competency in vital signs and NEWS2 escalation + Specimen management experience + Excellent communication and interpersonal skills + Proficient computer skills + High standard of spoken and written English + Demonstrated confidentiality + Confident in chaperoning and escorting patients Preferred + Experience in any of the clinic’s specialist areas, particularly Endoscopy or Interventional Radiology + Spirometry skills + Gynaecology support experience + ILS certification Must be authorised to work in the UK, relocation is not offered. **Exemption Status** Exempt **Compensation Detail** Education, experience and tenure may be considered along with internal equity when job offers are extended. **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 40 **International Assignment** Yes **Site Description** Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations) **Equal Opportunity** It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. **Recruiter** Adriana Semko **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.