Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities