At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleHealth Unit Coordinator - Pediatric ICU

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentM40 Pediatrics-Main Campus Hospital

                      

Job CodeB12012

                     

ShiftDay/Evening Rotation

                       

Schedule7:00am-7:30pm/7:00am-3:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

 
Part of Cleveland Clinic Children’s, the M40 Pediatric Unit is dedicated to the care of children of all ages. This team focuses on treating patients with congenital heart disease and a variety of medical and surgical needs, including pre-heart transplant care. The dedicated and highly trained caregivers on this unit deliver world-class patient care through an intricate nursing care model that is rooted in evidence-based practice and always puts patients first. 

 

As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. 

 

A caregiver in this position works part time 7:00am – 7:30pm and 7:00am – 3:30pm (2-12 hour shifts and 1-8 hour shift per week). Every other weekend/1 summer and 1 winter holiday.

 

A caregiver who excels in this role will:  

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

Respond to patient call lights and make rounds.  

Assist with processing patient admissions, transfers and discharges. 

Assist patients and families with wayfinding and direct them to available resources. 

Assemble and maintain patient medical records and other documents related to patient care. 

Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

 

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED 

One year of experience in a customer service-related role 

Experience with typing, computer training or equivalent coursework 

 

Preferred qualifications for the ideal future caregiver include: 

College degree 

Microsoft Office experience 

Physical Requirements:

Requires full range of motion, manual and finger dexterity and eye-hand coordination.

Requires frequent data entry, standing and walking for extensive periods of time.

Requires normal or corrected speech, hearing and vision.

Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities