At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleHealth Unit Coordinator - Med/Surg

                        

LocationMentor

                    

FacilityMentor Hospital

                     

DepartmentMed Surg-Mentor Hospital

                      

Job CodeB12012

                     

ShiftDay/Evening Rotation

                       

Schedule6:30am-3:00pm/2:30pm-11:00am

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic Mentor Hospital team and experience world-class care at its best. This state-of-the-art facility offers Lake County residents enhanced access to Cleveland Clinic, one of the nation’s top healthcare systems. With four operating rooms, 34 inpatient care rooms and a helipad, we are making access to high-quality care close to home easier than ever for our Lake County patients. Here, you can become part of Mentor’s supportive environment where everyone excels and is valued for what they bring to the team.   

 
The Medical/Surgical Unit at Mentor Hospital serves adult patients with a variety of medical issues or those preparing for/recovering surgery. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. 

 

A caregiver in this position works day/evening rotation, 6:30am—3:00pm or 2:30pm—11:00am. 

 

A caregiver who excels in this role will:  

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

Respond to patient call lights and make rounds.  

Assist with processing patient admissions, transfers and discharges. 

Assist patients and families with wayfinding and direct them to available resources. 

Assemble and maintain patient medical records and other documents related to patient care. 

Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

 

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED 

One year of experience in a customer service-related role 

Experience with typing, computer training or equivalent coursework 

 

Preferred qualifications for the ideal future caregiver include: 

College degree 

Microsoft Office experience 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

 

Physical Requirements:

Requires full range of motion, manual and finger dexterity and eye-hand coordination.

Requires frequent data entry, standing and walking for extensive periods of time.

Requires normal or corrected speech, hearing and vision.

Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities