At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleHealth Unit Coordinator - Cardiology Stepdown

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentJ7-1 Cardiology Stepdown-Main Campus Hospital

                      

Job CodeB12012

                     

ShiftDay/Evening Rotation

                       

Schedule7:00am-7:30pm/3:00pm-11:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

The J71 unit is a 25-bed cardiology stepdown telemetry unit that provide fast-paced nursing care to a select medical cardiac patient population that includes myocardial infarction, post cardiac intervention, chronic heart failure, dysrhythmia management and pulmonary hypertension. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible.  

A caregiver in this position works a day/evening rotation from 7:00 a.m. – 7:30 p.m. and 3:00 p.m. – 11:30 p.m.

A caregiver who excels in this role will:  

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

Respond to patient call lights in a manner that expedites appropriate follow through.

Make rounds on patients throughout their hospital stay.

Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care.

Assist with processing patient admissions, transfers and discharges.

Provide concierge service to assist patients and families with way finding and directing them to available resources.

Assemble and maintain patient medical records and other documents related to patient care.

Assist with unit clerical functions.

Assist in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED  

One year of experience in customer service-related role

Prior job experience with typing or computer training or equivalent coursework

Minimum qualifications for the ideal future caregiver include:  

College degree

Microsoft Office experience

Physical Requirements:

Requires full range of motion, manual and finger dexterity and eye-hand coordination.

Requires frequent data entry, standing and walking for extensive periods of time.

Requires normal or corrected speech, hearing and vision.

Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities