**Job Summary:** Under the direction of the department supervisor, is responsible for COVID-19 screening and greeting patients, visitors, vendors, physicians and staff entering and leaving the hospital. Will conduct screening following guidelines as directed by the Center for Disease Control and Prevention . Will provide excellent customer service. Training of employees as needed. Maintenance of a neat, orderly and sanitized lobby area. **Responsibilities:** + Greetsand conducts COVID-19 symptom screening of all persons entering the facility. + Conductsscreening following Center for Disease Control (CDC) Guidelines along withthose set forth by executive staff and directed by supervisors. + Integratesall components of AIDET (acknowledge, introduce, duration, explanation, andthank you) when interacting with patients, guests, and co-workers. + Performsto service excellence standards:Respondspromptly, professionally and courteously to all customers’ needs and Cooperatesand communicates effectively with all patient, families and staff. + Greetspatients, family members, vendors, physicians and staff in a friendly,courteous and expedient manner. + Cleansand sanitizes the lobby furniture between patients and visitors. + Provides general informationto the public, patients, guests, and others + Directs patients and visitors to appropriate locations uponrequest. + Performs other related responsibilities as necessary. **Required Qualifications:** + High school diploma or equivalent. + One year of customer service experience. **Preferred Qualifications:** + One year of prior work experience in acute care/medical experience **Equal Opportunity Employer of Minorities/Females/Disabled/Veterans**