POSITION SUMMARY:

 

The Health Representative – Hybrid position is responsible for maximizing the sales of products through the different sales & promotion activities within a certain geographic territory leveraging digital channels as well as F2F, to achieve set target objectives.

His/Her promotional orientation (i.e., Rx sales targets) will be to create better customer experience.

Tasks are performed under the general direction of the Sales/Category Manager; however the incumbent is fully responsible for the business and financial results of his or her geographical territory.

 

POSITION RESPONSIBILITIES:

Engage on promotional science-based brand messages where product could support HCP in meeting patient need Engagement is also focused on broader range of content (e.g disease state)Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resourcesResponsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selectionVisits physicians to help them manage their patient’s disease using Pfizer products.Distributes knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.Follows-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.Provides approved information to HCP on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.Enlists Pfizer products in the formulary of institutionsProvides feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.Involved in the pre preparation of the marketing campaign through giving a feedback to the marketing team on what’s the real market, customers’ needs.Follows-up on stock, consumption and ordering process specially in government sector and institutionsInvolved in Pfizer community awareness programs.Attends seminars and participate in setting up sales demonstration and exhibition.Organizes AV activities in his area.Initiates & Participate in the nomination & selection of the local speakers in his/her territoryReports visits and other activities using ECMS.Attends regular sales meetings with SM/Catgory manager, general meetings, and cycle meetings.Prepares short term POA restricted to his or her area and products.Presents reports according to SM/CM recommendations and market needs.Updates his/her customer list according to the targeting process by understanding customer’s segmentations and customer insightsUnderstands customer disease management needsMaintains and create new advocates by aligning to customer’s priorities/needs.Stands accountable for all customers e-mails, phone calls related to business.Executes the activities (International, Regional and Local conferences, workshops) done by the  marketing, medical department to engage his customersPrepares Monthly report for sales, activities, market feedback, threats, opportunitiesParticipate in setting the engagement POA and play important role in its execution where applicablePlays an important role in engaging customers via  bold partnership programs.Explores  business opportunities and expands the scope of his/her territory reach.

 

ORGANIZATIONAL RELATIONSHIPS:

Reports to the Health Representative ManagerConnection to SMEs – reactiveWorks in close collaboration with similar job position holders across the GulfInteracts well with: Supportive departments: BT, Medical, Marketing, Finance, HRCustomers Administration Departments: Stores, Purchasing and FinanceOpinion Leaders and Field ExpertsService Providers and Competitors

 

EDUCATION AND EXPERIENCE:

B.Sc. Pharmacy/Pharmacy Education BackgroundFresh graduate or less than 2 years' experience as a Health/Medical RepresentativeScientific academic backgroundFluent in English language, Arabic is an advantageTo progress to Prof. Health Rep  (other T&Cs apply): 100% Sales achievement in the last 2 years for internal hires and 3 years 100% Sales achievement for external hires

 

TECHNICAL SKILLS REQUIREMENTS:

 

Pfizer Colleague Competencies

Commit to “One Pfizer” and our Bold move Organization imperativesHave good written and verbal communication skillsDemonstrate effective interpersonal, good persuasive and negotiation skills, must be change agile and resilientDemonstrate effective selling, presentation and strong analytical and problem-solving skillsMUST be Computer literate and experienced user of Microsoft Office Suite (Excel, PowerPoint, Word)MUST demonstrate Customer Facing Colleague competencies (CFC) of the future in line with: Focusing on customer needsManaging complexity in territory/assigned area(s)Influence with insightsDrive value-based interactionsEstablish credibilityEmbrace data and technology adoption/useNavigate accountsCollaborate well with team and othersIntegrate patient perspective

Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.

We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.

Our diverse workforce represents the patients we serve and the communities in which we operate.

We look forward to reviewing your application and thank you for your interest.

Sales