The Health Manager is a people manager of the Health Representative team. They are accountable for the supervision, development and leadership of 10-15 Pfizer Health Representatives (HRs), sales performance of the business portfolio of products, development of superior virtual excellence capabilities across the team and business knowledge of the area landscape to assess key stakeholders and future trends within the business marketplace. This position will require regular coaching and observation of HRs and frequent customer contact as well as the development of a strong, effective partnership with marketing and Account Management colleagues.   

The HRM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The HRM will partner seamlessly with BU leadership to deliver the optimal customer experience, advance capabilities, and performance on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned team to include hiring, coaching, representative development, and performance management. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives, collaborating with BU partners and other cross-functional partners. 

BU Area Ownership; Develops and implements strategic plans and overall responsibility for budgets in alignment with BU  

Collaborates effectively in an integrated account team  

Team Leadership: Ensures actions of self and team are fully compliant 

Works to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams 

Builds a diverse, capable pipeline of talent for future; Applies situational leadership skills and employs multiple methods of coaching  

Builds strong team culture, colleague engagement and feedback culture 

Virtual Excellence / Customer Experience  

Uses metrics to continuously monitor and improve the customer experience provided by representatives while sharing best practices and learnings with others 

Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content  

Demonstrates advanced virtual communication 

Collaborated with marketing and cross-functional teams to develop and implement growth strategies. 

Bachelor’s Degree required.  

Commercial, Management and/or marketing experience strongly recommended. 

1-3 years in vaccines area of previous pharma sales experience preferred with demonstrated results. 

English level: medium desirable. 

Successful people management and talent development experience 

Demonstrated digital acumen, Local health care system proficiency 

Strong organizational and analytical skills are required and ability to analyze and draw relevant conclusions using available data and information 

Demonstrates change agility; accountability; takes/seeks feedback; the ability to be connected to others; remote collaboration with cross-functional internal teams; Market place and business acumen, stakeholder management; and understanding the business priorities 

The ability to develop strong professional relationships / networks in a dynamic and challenging environment 

Exceptional time management skills; intrinsically productive and scheduled, even in the absence of direct management oversight  

KAM mindset and nontraditional market experience. 

Travel availability between 30-50% 

Commercial Team (Marketing & Sales) 

Account Management  

Finance 

PHI 

Biopharma Ops 

Learning & Development (L&D) 

Pfizer Digital 

Medical 

Other Global Divisions (i.e., Legal, Compliance, etc.) 

BU Health Representative 

PCP Health Representative  

  
Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.