Work Location:

Southfield, Michigan, United States of America

Hours:

40

Pay Details:

$190,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

The Head of TD Auto Finance Pricing and Product Development is responsible for defining and executing comprehensive pricing strategies and designing innovation solutions and programs that drive business growth and maximize revenue. This role leads teams to shape TD Auto Finance's product development initiatives, pricing strategies and the development and implementation of innovative pricing models, optimizing program offerings and driving revenue optimization initiatives. 
The role requires strong strategic thinking, data-driven decision making and the ability to collaborate across functions and with key stakeholders to ensure that all pricing strategies and product programs align with business objectives and are successfully executed to deliver measurable business impact.

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredDevelops and implements pricing strategies that align with TD Auto Finance's overall business objectives and maximizes profitabilityDrives cross-functional collaboration with internal stakeholders (Sales, Strategy, Product, Credit Management, and Operations) to design and develop products for the auto finance businessCommunicates, recommends and advocates pricing and product strategies and concepts to executive level leadership, ensuring alignment with strategic objectives and enabling informed, strategic decision-makingLeads competitive market analysis and a regular review of market trends, portfolio KPI performance, and economic conditions adjusting pricing strategies as neededCreates and oversees talent plans and strategies to attract, motivate and retain a highly diverse, qualified and engaged staff to fulfill current and future business needs Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talentKeeps abreast of emerging issues and business trends and assesses potential impacts to the Auto Finance businessDirects department to ensures that all activities are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties) and in conformance with professional and ethical standardsDrives cross-enterprise collaboration with internal/external stakeholders to ensure best-in-class strategies to drive resultsGuides and evaluates organizational performance and takes appropriate action to meet and/exceed performance standardsLeads the identification, development and implementation of strategic process improvements that significantly reduce workloads and improve quality across the departmentLeads, establishes and implements priorities, performance goals and objectives to achieve key business resultsLeads organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiativesParticipates in appropriate TD and TDAF committees, providing subject matter expertise

Education & Experience:

Bachelor's degree required; Master's degree preferred10+ years' experience; consumer auto finance or financial services experience preferredDeep subject matter expertise in pricing principles and best practices, with experience developing and implementing pricing strategies and programsStrong background in leading the development of solutions and product offerings aligned with, and in support of TDAF's strategic directionStrong leadership and people management skills with demonstrated experience in leading organizations and developing high-performing teamsDemonstrated ability to identify and recommend both process and organizational improvements; proven ability to pro-actively manage workflowAbility to develop and execute on strategies while delivering superior results in both the short and long termDemonstrated ability to make independent, strategic decisions to drive a positive impact throughout the organizationStrong relationship management skills with internal clients; proven ability to develop creative and collaborative approachesEffectively coaches and develops talent for optimal performance and growthPersonal presence, with strong intellect, energy and drive in a high-performance environmentOperates with passion and a willingness to challenge the status quo and a bias for actionStrong business and financial acumen; including reporting experienceProven ability to interact with all TD Bank and departmental customersOrganizationally astute, with superior influencing and collaboration skills; can influence outcomes without directing or commandingConfident, comfortable communicator with excellent interpersonal, verbal, written, presentation and problem-solving skillsAbility to apply consultative relationship management and influencing skills across all levels with organizational prowessAbility to work effectively with a broad range of stakeholders, including TD Auto Finance leadership team and the Consumer Distribution leadership teamAbility to prioritize tasks and determine what is important and where value can be best addedOrganizational awareness and resourcefulness – understand who to engage to identify solutions and resolve issuesGood understanding and judgment on issues to resolve independently or to escalate.Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environmentStrong business acumen and analytical skill to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concernsHigh degree of personal integrity to recognize and manage access to sensitive information about the Bank, our strategy, results, people, and issues being addressedExcellent judgment, relationship management skills, impact, and influence ability, with a demonstrated ability to work effectively with leaders at all levels

Customer Accountabilities:

Develops and maintains comprehensive knowledge of TD, TD Auto Finance, and business unit objectives and strategic goals in order to deliver the most effective solutions to customers, aligned with TD Bank's Risk AppetiteConsiders the impact of decisions on the well-being of TD Bank, its customers, its employees and stakeholdersProvides the highest level of customer service when dealing with internal partners, vendors or our customersLeads, coaches and models quality and respectful service delivery at every interactionKnows the business from the ground up and customer in

Shareholder Accountabilities:

Supports the development and implementation of strategies and objectives to achieve measurable excellence in the quality delivery of pricing and product development for the auto finance businessParticipates in establishing and executing plans and goals for the Business to drive resultsCreates a zero tolerance environment as it relates to unethical behavior toward customers

Employee/Team Accountabilities:

Sets appropriate context for the function to enable optimal performance and alignment to strategyEstablishes goals and objectives for the function in alignment with TD Auto Finance's business unit strategy; Ensures those goals and objectives are consistently communicatedAdvances and sustains TD's leadership development and employee experience agenda, aligning talent planning at all levels to business priorities and building TD's performance and development culture and a unique, differentiated employee experienceSupports the development and performance of the team by sharing knowledge and expertiseBuilds capability/creates and executes comprehensive plans to acquire, develop and retain diverse teams with the skills and experience necessary to realize on current and future business strategiesLeads and develops a highly effective colleagues/experts by ensuring effective and ongoing performance management and development practices are in placeRole models behaviors consistent with TD's leadership profile, values, customer and employee experience agendas and risk and control cultureCreates an extraordinary place to work - advances and sustains a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experienceContributes to a positive, ethical and respectful working environment and communicate openly with others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.