The Chief Administration Office (CAO) for Talent & EX is seeking a highly experienced and dynamic Executive Director to lead the Project Management Office. This pivotal role is responsible for driving the organization’s highest-priority initiatives, ensuring all workstreams are executed efficiently and in alignment with the organization’s vision for future-ready talent and employee experience.

 

As the Head of Talent & EX CAO Strategic Program Management Office, you will bring structured program management, strong stakeholder influence, and a change leadership mindset to deliver results across complex, multi-year programs. Ideally, you will be a disciplined executor and trusted advisor, comfortable shaping executive-level conversation, translating strategy into actionable roadmaps and ensuring timely delivery. 

 

Job Responsibilities

Partner with executive sponsors to set objectives and success measures while establishing a robust framework for prioritizing initiatives and resource allocation to optimize impactConnect project activities to the company’s long-term business strategy, anticipating cross-functional impactsOwn end-to-end project roadmaps and delivery for large scale transformation effortsDrive milestone tracking, dependencies management, risk mitigation, and issue escalation across the portfolioDirectly manage, or provide oversight for, high-risk/high-visibility programs. Identify and mitigate program risks, issues, and dependencies across the division and with partnersImplement and enforce standardized project management methodologies, tools, and controls to ensure consistent, high-quality delivery and be able to translate complex program updates into clear, concise, decision-ready executive materialsServe as the central point of contact between project and product teams and the executive leadership group, facilitating both alignment and active discussionBuild strong, effective relationships with senior stakeholders across functions (e.g., Technology, Risk, Finance, HR, Operations)Define, track, and report KPIs for project success (e.g., employee NPS, productivity, time-to-hire, capability build)Monitor and ensure realization of projected benefits from project investmentsCo-define KPIs with product and executive leaders, using effective tracking methods for performance with both lagging and leading indicatorsBuild, mentor, and lead a high-performing team of project management professionals while fostering a collaborative, inclusive, and results-driven culture within the PMOManage resource planning, talent development, and performance management for the team

Required Qualifications, Capabilities, and Skills

Project & Portfolio Management Expertise: Mastery of PMO best practices, portfolio governance, and program risk management. Experience running multiple interdependent workstreams, and cross-border teams. Execution Leadership: 10+ years of experience managing multi-year, enterprise-wide projects in complex organizations. Deep understanding of HR transformation, talent management, or large-scale workforce initiatives.Influence & Communication: Executive presence with exceptional influencing skills; able to advise senior leaders. Outstanding ability to synthesize complexity into actionable insights for decision-making. Technical & Tools Competence: Proficient in portfolio and project management tools (e.g., JIRA, Monday, Lucid). Familiarity with agile and product-based delivery approaches in HR or enterprise functions. Applies the right level of rigor for each initiative—not over-engineering processes.Team Leadership & Development: Experience building, mentoring, and leading high-performing teams of project management professionals. Fosters a collaborative, inclusive, and results-driven culture within the PMO.