**Head of Sales & Operations COPAC** + Bogotá, Colombia **About the Job** We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world. As the Private Channel Head of Sales & Operations for Vaccines in the COPAC region, you will serve as a strategic leader responsible for driving commercial excellence and operational efficiency across our vaccines portfolio. You will lead the design, implementation, and continuous improvement of sales operations infrastructure, enabling our commercial teams to maximize market impact and deliver life-saving vaccines to patients across the region. This role combines strategic sales leadership with operational excellence, ensuring our teams are equipped with the right tools, insights, processes, and capabilities to achieve ambitious growth targets while maintaining the highest standards of commercial execution. You will be instrumental in translating regional strategy into actionable plans and measurable outcomes that support Sanofi's mission to protect lives through vaccination. **Main Responsabilities:** **Strategic Sales Leadership** • Define and execute the sales operations strategy for the COPAC Vaccines private business, aligned with regional and global commercial objectives. • Lead the annual and quarterly business planning process, including sales role planning, territory design, target setting, and quota allocation. • Partner with the Regional Vaccines Leadership Team to identify growth opportunities, market trends, and competitive dynamics • Drive strategic initiatives that enhance market penetration and strengthen Sanofi's position as a leader in vaccines across COPAC **Commercial Operations Excellence** • Design, implement, and continuously improve operational processes that support sales effectiveness and efficiency • Create and automate comprehensive business review packages including forecasting models, pipeline analysis, sales performance dashboards, and market intelligence reports • Establish and monitor key performance indicators (KPIs) and baseline metrics to inform strategic prioritization and resource allocation decisions • Lead data quality initiatives and process automation projects that eliminate inefficiencies and enhance decision-making capabilities **Sales Enablement & Technology** **•** Oversee the implementation, optimization, and governance of CRM systems (Veeva, Salesforce, Ishift or equivalent) to maximize customer engagement and opportunity management • Ensure sales teams have access to cutting-edge tools, technologies, and enablement content required for commercial success • Coordinate sales training programs and capability-building initiatives in partnership with Learning & Development • Drive digital transformation initiatives within sales operations, leveraging analytics, AI, and automation where applicable **Cross-Functional Collaboration** **•** Serve as the primary liaison between Sales, Marketing, Medical Affairs, Market Access, Finance, and Supply Chain to ensure operational alignment • Collaborate with Finance on revenue forecasting, budget management, and profitability analysis • Partner with HR on sales force sizing, organizational design, and talent development strategies • Align with Global Sales Operations to implement best practices and ensure consistency with enterprise standards **Team Leadership & Development** • Directly support and coach commercial teams in developing high-value customer relationships and strategic accounts • Foster a culture of continuous improvement, accountability, and data-driven decision-making • Mentor and develop sales operations talent within the region • Champion change management initiatives that drive adoption of new processes and technologies **About You** **Education** • Bachelor's degree in Business Administration, Engineering, Economics, Finance, or related field • MBA or Master's degree in a relevant discipline is highly desirable **Experience** • Minimum 4-8 years of progressive experience in sales operations, commercial excellence, or related functions within the pharmaceutical or healthcare industry • At least 3-5 years in a leadership role with direct responsibility for sales operations strategy and execution • Proven track record of driving commercial performance improvement in multi-country or regional environments • Experience in the vaccines or biologics sector is strongly preferred **Language** • Fluent in Spanish (native or near-native proficiency) • Advanced English proficiency (written and verbal) – required for regional and global collaboration **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)