At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. _The application window will be open until at least September 12th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date._ The West Nevada Sales team will be a key contributor to our customer growth and market expansion. We collaborate closely with various sectors in the residential and commercial space, including: multifamily, small and medium business, residential direct sales, and retail. Through these channels, we drive penetration and growth across diverse markets. **Role Description** As the Head of Sales, you will launch and run the sales activities for customers in single family homes, multi-unit dwellings, retail, and small to medium business in the Raleigh-Durham metro area. In your role, you will be responsible for all aspects of sales, including hiring and developing the local sales teams, ensuring that the local budget is driving effective growth and penetration, reviewing contracts, partnering to grow GFiber awareness, and presenting innovative strategies and data to leadership. You will report to the regional General Manager, who you will work with to ensure the team is running efficiently as you focus on customer acquisition/growth, penetration, and retention. You will be based in the Las Vegas metro area to lead not only the local sales teams (e.g., commercial, retail, inventory acquisition), but regularly collaborate with internal/external cross-functional partners, providing data-driven analysis, recommendations, and actionable strategy that drive business results. **In this role, you'll:** + Drive customer growth by working with the Market team to develop and execute effective sales strategies. + Lead, develop, and manage sales teams (e.g., door-to-door, inventory acquisition, vendor partners) responsible for customer acquisition, growth, retention, and penetration for residential and commercial properties. + Regularly present data-driven strategies and recommendations around sales growth, retention, and penetration to the leadership team then actioning them. + Build out sales plans that effectively use data to measure sales efforts and outcomes. + Review and manage all contract agreements, ensuring a high-level of communication and transparency, both in the field and in the office. + Collaborate with your technical operations partners to build and sustain a healthy network. + Grow and maintain relationships with key partners, ensuring high levels of customer satisfaction and loyalty, in multiple metro areas. **At a minimum we'd like you to have:** + Bachelor's degree or equivalent practical experience. + 8 years of direct leadership experience in sales or operations roles with core responsibilities of managing teams, growing the business and customer base, managing customer expectations and relationships. + Experience presenting data and strategy-based recommendations on channel metrics and performance to executive leadership. + Experience working and communicating, both written and verbally, with internal and external cross-functional teams (e.g., marketing, field maintenance) and stakeholders to execute strategies that deliver business growth and results. + Ability to travel up to 20% of the time. **It's preferred if you have:** + Master Business Administration degree or equivalent practical work experience. + 10 years of direct leadership experience in sales or operations roles with core responsibilities of managing teams, building and growing business and customer base, managing customer expectations and relationships. + Business-to-business (B2B) sales and/or marketing experience, ideally focused on acquiring residential and commercial businesses. + Prior experience in roles that used project management, business judgment, experiment design, analytical and quantitative skills at an internet service provider (ISP) or telecommunications company. + Experience operating in roles that require both leader and practitioner capacities (e.g., closing deals and helping to identify growth/training opportunities for your direct reports). The US base salary range for this full-time position is between $185,000 - $204,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) . It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5\_yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.