Head of Product Insight & Innovation

We’re looking for a Head of Product Insight & Innovation - someone who’s passionate about understanding customers, spotting opportunities, and turning ideas into products that make a real impact.

This role is about curiosity, creativity, and commercial thinking - not managing Agile teams. You’ll be out meeting clients, attending roadshows, and gathering insights that help shape our product vision and roadmap.

What you’ll be doing Act as the voice of the customer - engaging directly with clients, users, and partners to uncover needs and opportunities. Represent the company at industry events, roadshows, and conferences to stay close to market trends and customer sentiment. Translate insights and feedback into clear product concepts and commercial opportunities for the business. Collaborate with internal teams (sales, marketing, technology, leadership) to ensure market insight drives product direction. Identify emerging technologies, market shifts, and unmet customer needs that could fuel innovation. Communicate new ideas, product visions, and opportunities across the organisation to align teams and inspire action. What you’ll deliver A stream of insight-driven product concepts and initiatives grounded in real customer needs. Strong relationships with key customers, partners, and market influencers. Actionable recommendations that guide the product roadmap and inform strategic decisions. Who you are A confident communicator who loves talking to customers and exploring their challenges. Commercially minded and strategic, with a knack for connecting insights to business growth. Experienced in product discovery, market research, or innovation strategy. Comfortable presenting ideas, leading discussions, and representing the business externally.

The mindset we’re looking for

Curious: You thrive on understanding what customers really want. Creative: You bring fresh ideas and spot opportunities others miss. Decisive: You turn insight into action with clarity and purpose. Mobile: You’re happy to travel (mainly Europe, with some international trips). What’s on offer Competitive salary (depending on experience). The chance to shape the future of a growing tech product line. Freedom to influence product strategy and innovation from the customer’s perspective. Interested? Please Click Apply Now! Head of Product Insight & Innovation