At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Head of Performance Management will lead the transformation of performance management practices, integrating innovative technologies, behavioral science, and agile methodologies to drive a high-performance culture. Reporting into the Head of Total Rewards, the individual in this Executive role will champion a high-performance culture that supports business aspirations, employee growth, and adaptability in a rapidly evolving work environment.

PRIMARY RESPONSIBILITIES:

Performance Management

Oversee goal setting, feedback, and performance evaluations processes.Align performance practices with strategic objectives.Design performance management to be continuous, real-time, and integrated with core HR and career development processes.Introduce modern feedback mechanisms.

Strategic Alignment & Execution

Drive the strategy and execution of our performance management initiatives linked with other key HR processes and business objectives.Strategic thought leader that proactively responds to changing business needs and objectives, while considering HR implications of business or people related decisions and actions.Establish KPIs & standards, monitor program performance, and make data-driven recommendations to drive a continuous improvement culture.Further enable leadership to champion high performance leadership and execution.

Change Management

Serve as a change catalyst, embedding performance culture into the fabric of the organization through storytelling, practices and leadership modeling.

KEY SKILL AREAS:

Influence & Collaboration

Lead and influence senior leaders. Drive results through cross-functional collaboration.

Ability to build coalitions across diverse stakeholder groups, including workday product management, technology / digital, HR & Business leadership and peer partners involved in the successful execution of the performance management program. operations, and innovation teams.
 

Data Analytics / Technology

Use data to evaluate program effectiveness.

Experience with predictive analytics, AI-driven performance insights, and continuous listening or improvement tools.
 

Strategic Thinking & Alignment

Navigate complex situations with analytical and financial acumen.

Align programs with evolving business strategies.

Demonstrated ability to anticipate future workforce trends and proactively evolve performance strategies.
 

Program Management

Plan and execute performance global initiatives.

Champion continuous improvement.

Experience leading agile program teams and iterative performance design cycles.
 

Leadership

Provide strategic direction and coaching to key leadership and HR partners.

Communicate effectively using storytelling and clear messaging.

Track record of building inclusive environments that foster feedback and growth.

PREFERRED SKILLS/EXPERIENCE:  

Bachelor’s degree (Master’s preferred)

10+ years of relevant experience

Expertise in performance management or enterprise HR program management

Strong analytical, strategic, and leadership skills

Proven ability to manage multiple programs and influence at all levels

Experience with agile HR / process improvement, design thinking, or behavioral economics

Familiarity with platforms like Workday and / or similar Human Capital Tech Stacks

Background in progress strategic human capital management approaches

Experience leading performance transformation in a large complex organization

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.