This position will report to the Chief Executive Officer of MFA and is responsible for overseeing the development, implementation, and management of all agency-related activities. This role requires strategic planning, leadership, and operational efficiency to ensure effective partnerships with agencies. **Position Responsibilities:** + Effective Vendor / Outsourcing management – Manage contract and relationships with vendors incl. commercial constructs with maximize ROI for MFA. Keep the vendor(s) in check and in line with the needs and requirements and timelines. Hold overall responsibility for effort estimation, delivery, budget, and quality. + Partner with business leaders across the organisation. Develop and maintain strong working relationships with various stakeholders. Maintain regular communication to ensure transparency. + Conduct regular deep-dive analysis and consolidate branch performance reviews on manpower, production, and compliance (including annual review). + Collaborate with Manulife Singapore to drive key company initiatives and provide recommendations for developing and executing business development strategies in aligning with organisation goals. + Conduct regular review on adherence to company and regulatory requirements on distribution & marketing activities which includes roadshows and social media related activities. + Drive MFA branding and establish a social media presence, including the MFA website, across all digital channels, for the purpose of sales and recruitment. + Drive MFA presence, especially in terms of organizing events, awards and recognition, recruitment, collaterals, and seminars including looking for lead generation opportunities. + Manage budget, financial analysis, and forecasting process to optimise spending. + Ensure organizational adherence to regulatory requirements and internal policies. **Required Qualification:** + Minimum of 10 years of experience in agency management, marketing, or a related field, with at least 5 years in a leadership role. + Bachelor’s degree in Business Administration, Marketing, or related field. + Proven track record of managing and optimizing agency relationships. + Strong financial acumen and experience managing budgets. + Excellent communication, negotiation, and interpersonal skills. + Ability to think strategically and drive execution. + Proficiency in data analysis and reporting tools. + Strong leadership and team management skills **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido