San Francisco, CA, 94103, USA
1 day ago
Head of Language Management, Internationalization
**Summary:** Languages are key to our mission of building human connection and as the Internationalization (i18n) team, we partner with teams across the Meta to make our products available in up to 100 languages. ~90% of our users are outside of North America and we continue to expand internationally. The Language Management team is at the forefront of ensuring that localized products feel local to our global audience. We are a dedicated group focused on optimizing language processes, defining quality standards, maintaining linguistic quality, and driving innovative solutions for localization and internationalization. We are committed to breaking down language barriers and empowering our users worldwide to seamlessly use our wide range of products.We are seeking an experienced Manager to lead our geographically distributed Language Management team. This leader will be responsible for overseeing all aspects of language management, including translation, localization, linguistic quality assurance, and the development and implementation of language technologies and strategies. You will possess a thorough understanding of linguistic nuances, localization technologies and workflows, and have experience fostering a collaborative environment and driving quality work with seamless execution. **Required Skills:** Head of Language Management, Internationalization Responsibilities: 1. Lead, mentor, and develop a team of language managers, fostering a work environment of collaboration in which individuals can thrive and grow to deliver on the most impactful projects supporting i18n’s mission and priorities 2. Lead the end-to-end language management process, from content localizability to final delivery, ensuring accuracy, consistency, fluency, and appropriateness across our wide range of localized products and content types 3. Collaborate with cross-functional teams (e.g., product teams, content creators, and regional stakeholders) to establish workflows that ensure optimal linguistic quality and user experience 4. Partner with external language service providers (LSPs) to ensure that the right frameworks and resources are in place and deliveries are completed at the expected standards 5. Partner with our engineering teams to implement innovative language technologies and develop our localization platform and tools to increase efficiency and improve quality **Minimum Qualifications:** Minimum Qualifications: 6. Bachelor's degree in Translation, Linguistics, Communications, a related field, or equivalent experience 7. 12+ years of experience in language management, localization, or a related field 8. 5+ years experience in people management 9. Proven experience leading and managing a team of linguists, language or localization professionals 10. Demonstrated experience of managing complex, large-scale projects and prioritizing effectively 11. Experience working with language service providers 12. Experience with localization platforms or CAT tools that manage, optimize and/or automate translation or the localization workflow 13. Experience processing and analyzing complex data sets, and interpreting them to make business decisions 14. Fluency in English and at least one other language 15. Experience thriving in a deadline-focused, time-sensitive global environment and work across multiple time zones **Preferred Qualifications:** Preferred Qualifications: 16. Experience running a large-scale localization program (multiple products into a large number of languages) 17. Experience with leading a 30+ person team 18. Experience with implementation of AI technologies in the localization domain **Public Compensation:** $177,000/year to $244,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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