The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About Liquidnet

Liquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world’s investors with the world’s investments.

Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models.

We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined.

We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members.

Role Overview

Liquidnet Europe is looking for a Head of FIX Integration – EMEA, to work within the EMEA Production team, as team lead for the Implementation team. This is currently a team of 3 responsible for the technical onboarding for the Liquidnet, COEX and ICAP RV businesses across Equities and Exchange-Traded Derivatives asset classes.

The role encompasses day to day management of the Implementation team as well as the technical onboarding work across the various entry points to the Liquidnet platform. This team is integral to the revenue growth of the firm and as such partner closely with the Sales and Trading teams as well as Technology.

The team provide technical input into the onboarding of new clients onto the platform through bespoke integration components and FIX, interfacing with the Liquidnet Darkpool and Algorithmic Trading systems. Additionally the team are responsible for certification of integrations with O/EMS vendors as well as outbound venues and brokers.

The successful candidate will thrive in a complex technical environment that is undergoing significant change and actively contribute to onboarding & technical enhancements of the system using prior experience and ideas. This will utilise a strong technical skillet (FIX, Linux, database (SQL, Sybase or Oracle), E/OMS, Cloud-based technologies, scripting and network troubleshooting) and a positive ‘can do’ attitude.

Role Responsibilities

Day to day management of a team of the regional Implementation team, including managing rotas, coverage and overall workload of the team.

Escalation point for the Implementation team

Responsible for objective setting, and reviewing performance within mid and end of year appraisals

Provide technical support to client-facing business teams (Trade Desk/Trade Coverage) and clients, throughout the onboarding process, escalating to Development where appropriate

Perform certification of Liquidnet systems and specs with O/EMS vendors, clients and outbound destinations for both Darkpool and Algorithmic order flow

Provide escalation assistance to the Front Office regarding integration workflow issues

Fulfil client customisation requests via internal configuration tools and perform testing with clients and internal stakeholders (quants, traders and salespeople)

Support Exchange Traded Derivatives onboarding to hosted Fidessa environment

Assist Front Office Support and Platform Services teams by responding to monitoring alerts that go unacknowledged

Support incident management and participate in post mortems for integration issues

Produce and present metrics and updates to various forums

Assist with product testing and project work

Develop and coach members of the team to realise their full potential

Contribute towards ‘follow the sun’ support model, working closely with global teams in APAC and EMEA to ensure pre-market health checks are performed for each region

Occasional weekend work will be required during major upgrades and out of hours testing

Experience/Competencies

Essential:

Strong hands-on implementation experience within a financial institution (buy-side, sell-side, venue/platform provider)

Experience running and developing high functioning support teams within Financial Services

Exceptional and deep working knowledge of the FIX protocol

Support experience within a Unix / Linux environment

Proven understanding of international Equity market mechanics and flows

Proven experience in managing cloud-based infrastructure and services, including AWS, Azure, or Google Cloud Platform

Proactive, tenacious individual with ability to solve complex issues

Creative and enthusiastic approach to new or existing challenges

Willingness to challenge the status quo and bring about positive change

Capable of balancing multiple conflicting priorities and managing stakeholder expectations honestly and appropriately

Experience of supporting Windows Server environments

Experience in troubleshooting basic network problems: i.e. firewall and routing problems

Desirable:

A ruthless approach towards automation

Experience in programming or scripting languages

Experience supporting message-based architecture

AWS Certification to ‘Cloud Practitioner’ level or above or equivalent

Strong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure as code (IaC), and automated testing

Working knowledge of at least one buy-side or sell-side Order Management System

Experience with industry-standard monitoring tools (ITRS or similar)

Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes

Experience working within an ITIL framework, ideally with ITIL Foundation qualification

Job Band & Level: Manager, 7

#LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location